Yes, we all are too familiar with this word. Some shirk. Others liven up. Still most dread at the thought of having to create one weekly, monthly, quarterly, yearly.
But I like what I read today. It is about the need for creating one. The story goes that in a popular hotel chain, their GM's are required to fill out a monthly report explaining variances from forecast.
A California GM was certain that no one was reading the report, so he put in a comment in a mid-summer report explaining a profit shortfall due to excess snow plowing costs. Nobody ever called him on it!
Winter tool expense at mid-summer! Well well well, I thought $100 for a coke in a govt expense contract claim is worse!
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