According to Jack Welch, the amount of time you spend in a face to face engagement, whether it's a meeting, a conversation or a discussion with your people, determines or diminishes your effectiveness and influence as a leader and manager.
Never been truer. The paradox of 21st century management is that while convenience of technology and communication allows us to engage virtually, email, SMS, text from anywhere to anywhere, at the end of the day, we must not forget we still manage people.
And in managing people, the human dynamics and variables involved are even more complex than the design and assembly of a personal computer! It's as simple as that.
In order to be heard, speak up. In order to be seen, show up. And in order to lead, be seen, be heard. Leaders are nobody without followers. Managers can't manage without support staff, subordinates or crew.
In the end, communicating your emotion to a fellow human being matters most. Face to face cannot equal or even measure up to the advances of high technology. A paradox? Perhaps. It may even be an understatement.
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